SkyCrew

Return Policy

We want you to love what you buy. If something isn't right, we're here to help.

Eligibility

Items may be returned if they are unused, in their original condition, and in their original packaging. Certain items may be non-returnable for hygiene or safety reasons — these are noted on the product page.

How to start a return

Contact our support team through the Contact page with your order number and the reason for your return. We'll confirm eligibility and share the next steps.

Refunds & exchanges

Once your return is received and inspected, we'll process your refund or exchange. Refunds are issued to your original payment method. This document is a placeholder and will be updated with our full policy details.